FAQ


How much will my taxi cost?
The cost of your journey will depend on the distance and time of day the journey takes place.
How can I pay for my taxi?
We accept cash and all major credit and debit cards. Our terminals accept contactless payments. If you are a business we also provide credit account facilities.
How do I pre-book a taxi in advance?

Swift Cars will be more than happy to accommodate an advanced booking just call us on 01184363636  or click on book your taxi online.

Simply choose a pick up time and pick update first, then a pick up destination address. Then choose Drop off point – this has been made easier, you can type in address, post code or place name ( e.g start typing heathrow and then you can pick a range of options)

At least 15 minutes’ advance notice must be given.

Where can I enquire about lost property?

 

Swift Cars does not have a lost property department so if a driver finds anything in the taxi he is instructed to hand it into the local police station. Please feel free to call us on 01184363636 if you need any assistance.

Can your taxis accommodate wheelchairs?

Our taxis have wheelchair access facilities, just ensure that you request this when you call to book.

I am on the top floor of my building and cannot see out on the street how will I know when my taxi has arrived?
If you can provide us with a mobile number we will ring your mobile phone to let you know that your taxi is approaching.
Can you pick up my children on their own and how do I know they will be safe?
We can pick up your children. All of our drivers have gone through a Full Disclosure check to ensure their safety.

If we have been unable to answer any questions that you may have then please do not hesitate to get in contact on 01184363636

 

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24/7 Wokingham taxis: prompt, reliable, and always ready